Senior Loan Default Analyst

Responsibilities:
Responsible for contacting delinquent borrowers (Consumer Loan, Small Business, Mortgage) via telephone and written correspondence to negotiate terms for arrears payments while remaining in compliance with Astoria Federal’s policy, industry guidelines and applicable statutes. Follow up on borrower contact and promises for payment in a timely and logical manner. Use the online collection system to document all activity. Locate borrowers using various electronic and print media skip tracing tools. Must identify customers who are potential workout candidates and actively pursue solutions to default including, but not limited to: repayment plans, modifications, short sales, deeds in lieu of foreclosure, re-aging or settlements. Also, responsible for maintaining written and telephone communication with the mortgage sub-servicer with regard to actions taken and decisions made on mortgage loans.

Qualifications:
- 5-8 years of mortgage and/or consumer loan experience preferred;
- Knowledge of consumer loan and mortgage products and document language required;
- Good knowledge of charge off, legal unsecured collections, foreclosures and bankruptcies preferred;
- Excellent communication and negotiation skills required;
- Good PC skills required;
- Ability to interpret credit reports, financial disclosers and appraisals preferred;
- Ability to recognize potential workout candidates;
- Ability to work under minimal supervision;
- High School diploma preferred.

Locations:
Lake Success

Salary:
$35k-$44k